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Prologue:

Back to April/May 2018, during the bank holidays about the labour day, I decided to discover Singapore for the first time. For this occasion, I also bought my first tickets in business. Until that date, I was exclusively traveling in economy. Trip will be judged with my feelings of today since I was able to travel a bit more in J.

One way to go to Pudong airport is to use the Maglev (magnetic levitation). It's a train that can reach up to 430km/h in peak time and 301km/h in regular time. Normally the ticket costs 50RMB per journey however it will cost you only 40RMB if you have a Shanghai transportation card or a booking for a flight on the same day!

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Arrived at the airport there is a dedicated counter for frequent travellers business class and first class.

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I got my invitation to discover the lounge!

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Time to queue at the immigration first...

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As you can see the lounge is opened to many companies.

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Food and beverage offer

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The restroom pretty clean

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And the lounge

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Only 4 massage seats that's clearly not enough for this 2 floors lounge...

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The meeting room

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Time for boarding priority are respected: Skyteam elite plus business and first then eco

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Tonight flight will be operated by Shanghai Airlines a subsidiary from China Eastern Airlines

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Welcome carpet!

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This plane has a 2-2-2 configuration for the J. Seats are confortable but you don't have much privacy

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Slippers are furnished but no amenities bag

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USB and normal plug very convenient during the flight. The remote is quite outdated! Without touchable screen!

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The headset is not cancelling noise...

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Time to enjoy a cup of champagne!

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That was interesting to notice that even for my first time in Business some people were even more lost than me! My neighbour had no clue how to put the seat into the sleeping position!

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The menu for tonight...

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Surprised! That was only a snack for this flight no hot meal no breakfast that was quite disappointing when I think back about that!

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Finally arrived at Singapore! The flight was smooth it's time to reach my hotel !

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========== Pudong International Arpt (PVG) - ==========



Security/Immigration efficiency: 7/10
Access and parking: 10/10
Services and activities: 10/10
General cleanliness: 10/10

========== China Eastern Lounge ==========



Staff Service: 10/10
Entertainment: 7/10
Business Center: 10/10
Food: 6/10
Lounge Design: 9/10
Spa and Bathroom: 0/10
Wifi: 10/10

========== China Eastern - Airline ==========



Cabine comfort: 8/10
Crew: 10/10
Entertainment: 8/10
On-time performance: 9/10
Appetizer: 0/10
Starter: 0/10
Main Meal: 0/10
Main Meal-2: 0/10
Cheese: 0/10
Desserts: 0/10
Alcohols: 0/10
Mid-flight snack: 6/10
Breakfast or light meal before arrival: 0/10

========== Changi Intl Arpt (SIN) - ==========



Security/Immigration efficiency: 10/10
Access and parking: 10/10
Services and activities: 10/10
General cleanliness: 10/10

Summary:

That was my first flight in business, so I obviously enjoy it at that time.

If I have to compare now with other companies, there will be some requested improvement points! The 2-2-2 configuration is not the one I prefer, no meals during the plane neither.

The lounge at Pudong airport should also be renovated but it's nearly impossible!

Thank you for having read me!

14 Comments

  • Thomas


    Alors la, pas de repas mais juste un snack !!! c'est juste délirant ! En plus cela ne donne absolument pas envie.
    AHhhh le Maglev, un bon souvenir de ma vie a Shanghai^^

    Reply
    AntoinePil
    Il etait bon le snack, c'est déjà ca! Ca aurait pu etre un simple cake au citron!

    Oui le maglev c'est agreable ;-)
  • GRMY


    Merci Antoine pour ce TR.

    Sympa le petit tapis à l'entrée de l'appareil.
    La cabine n'est pas des plus récentes.
    Mais où est le repas lol ?
    Incroyable pour un vol de plus de 5h.

    A bientôt !

    Reply
    AntoinePil
    Hello! Je crois que le repas s'est fait la malle!

    Il me semble qu'ils ont changé l'appareil pour un 787 maintenant en conf 1-2-1, je te dirai ca si j'y retourne!
  • GG_007


    Merci pour ce TR

    Salon pas très engageant

    Pas de repas à bord

    Horaire nul (pour rester poli lol)

    Bref MU n'est pas prête de me voir sur ses lignes

    A bientôt

    Reply
    AntoinePil
    Merci pour le commentaire!

    Le salon ne change pas mais on s'y habitue à force.
    Dans mon dernier YTR sur Singapour, opéré par la China Eastern il y avait un plat chaud. Ce vol snack-only était exceptionnel de mémoire.

    Pour l'horaire de nuit, c'est un choix de ma part. Ca permet de partir après le boulot et de pouvoir profiter directement de la ville en arrivant, ca évite de perdre la journée en vol
  • Casper


    Merci pour ce TR en mode j'ai faim ! Salon pas top effectivement.

    Reply
    AntoinePil
    J'ai compensé en mangeant à Singapour! Un bien pour un mal on dira!
  • Capoune


    Salut Antoine!
    Franchement pas top en effet. Cabine datée mais qui reste néanmoins confortable, en revanche le snack est une honte!
    Merci pour le partage.

    Reply
    AntoinePil
    Oui c’était un vieil avion, le 787 est meilleur maintenant!
  • saraoutou


    Bon appétit ;-)

    Reply
    AntoinePil
    Merci! Ca m'a calé pour tout le vol ! haha
  • jetsetpanda


    Hi Antoine and thanks for sharing this "unique" experience.

    MU usually offers the lowest fares to Asia out of SFO, but as the old adage goes "you get what you pay for".

    Lounge 36? Such a memorable name! Isn't that big lamp surrounded by the massage chairs inspired by AF?

    Nice "Welcome" carpet upon boarding. Did the FA's still welcomed the pax? :P

    For an Asian flight serving a snack for this trip seems cheap. That meal presentation is just one of the worst that I have seen for J cabin.

    I don't think I'm in a hurry to try MU. Thanks for your sacrifice. ;)

    Reply
    AntoinePil
    Hi Panda!

    Indeed, very unique ;-)

    The flight was quite a long time ago, so I don't remember if the FA welcomed us !

    Normally MU provides good quality flights/meal (cf. my previous reports), but for this specific flight, there was something wrong!

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