Prologue:
After my excellent flight from Paris, I was keen to see how UL looks like on a regional flight and discover a new lounge.My "home" boarding pass/
Let's see the lounge
A quick view of the quiet area for those wishing to rest.
The bar. At the bottom
The lounge is good to watch the taxiway and gates.
Seats with TV.
The restaurant.
The quiet area.
The reception.
Let's g back to the restaurant to check the buffet.
Shower.
Taken from the lounge.
I was impressed by how big the buffet was.
Boarding
Greeted by a lovely crew.
Welcome drink. Apple juice.
The menu.
IFE
Map
Good enough to sleep well
Since you fly Sri Lankan Airlines
On that short flight
========== Bandaranaike Intl Arpt (CMB) - ==========
Security/Immigration efficiency: 8/10
Access and parking: 8/10
Services and activities: 8/10
General cleanliness: 8/10
========== SriLankan Serendib Lounge ==========
Staff Service: 8/10
Entertainment: 2/10
Business Center: 5/10
Food: 6/10
Lounge Design: 0/10
Spa and Bathroom: 0/10
Wifi: 0/10
========== SriLankan - Airline ==========
Cabine comfort: 8/10
Crew: 10/10
Entertainment: 8/10
On-time performance: 9/10
Appetizer: 0/10
Starter: 0/10
Main Meal: 0/10
Main Meal-2: 0/10
Cheese: 0/10
Desserts: 0/10
Alcohols: 0/10
Mid-flight snack: 0/10
Breakfast or light meal before arrival: 0/10
========== Kuala Lumpur Int Airport (KUL) - ==========
Security/Immigration efficiency: 8/10
Access and parking: 8/10
Services and activities: 8/10
General cleanliness: 8/10
Summary:
Once again, Sri Lankan Airlines crew can make you feel great. The mail sent is the evidence that I got a stellar service.I was skeptical about the breakfast since I never tried. I'm now 100% sold.
The lounge should be improved in many ways:
- Bathroom
- Buffet while being huge, the quality according to my taste is so-so.
- Design
- Please provide a much faster wifi.
Stay tuned of my return trip.
Thanks for reading !
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