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Prologue:

Hello and welcome to this trip report in First with JAL

I took this trip in 2006 and at the time I redeemed 70,000 miles from my AA account before the increase in award levels. It now costs 90,000 for a F class award from Europe to Japan.

The lounge consists of two sides. The left one has a second floor offering a more private environment. The right side seems more open and contains the showers in the back. Check-in was cordial and I was told that both sides were the same. JL uses the AF lounge but unfortunately F pax don't get to see the AF Premiere lounge. Instead they use a cordoned off area within the right side area as I discovered when I was exploring this side of the lounge.

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"First Class" corner. :(

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Looking outside from the inside.

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I requested a shower and was immediately escorted to one by a staff. I like that AF provides a little pouch with L'Occitane toiletries and a wrapped set of nice towels. The shower room was roomy and well appointed but the air vent was dusty. The dust accumulates over time so a periodic check from time to time would be advisable.

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Yuck!

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Buffet.

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My snacks

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========== Air France Lounge T2 Gates - K ==========



Staff Service: 8/10
Entertainment: 8/10
Business Center: /10
Food: 7/10
Lounge Design: /10
Spa and Bathroom: /10
Wifi: /10

Summary:

JAL offered a top notch product in F and it was a pleasure to fly with such a professional and attentive crew. The Japanese excel at customer service and it is not surprising that this quality is also found aboard their airline, particular in the uncanny way in which they can anticipate customer's desires and expectations.

Catering was excellent with meals that were well presented and delicious. The issue that I encountered was a bit of a letdown and it is always disappointing to not have your first choice of meal, especially when flying F. The crew did its best under these circumstances and this could have been avoided if I had pre-ordered my meal in advance. I was always under the impression that JL catered a full choice for all passengers in its F cabin but it seems that is no longer the case.

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